Terms of service

1. Agreement to Terms

By accessing and purchasing from the ArohaLuna website ("the Site"), which offers Tops, Skirts, and Jeans, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our Site or services.

2. User Conduct and Orders

You agree to use the Site only for lawful purposes. When placing an order, you warrant that all information you provide is accurate and complete. ArohaLuna reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including for reasons such as product unavailability, errors in product or pricing information, or suspected fraud.

3. Intellectual Property Protection

All content on this Site, including but not limited to text, graphics, logos, button icons, images, product designs, and software, is the property of ArohaLuna or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any material from this Site without prior written consent from ArohaLuna.

4. Limitation of Liability

ArohaLuna and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the Site or any products purchased through it. Our total liability for any claim arising from your use of the Site or products shall not exceed the amount you paid for the product(s) giving rise to such claim.

The products are provided "as is" without warranties of any kind, either express or implied. While we strive for accuracy, we do not warrant that product descriptions, images, or other content are error-free, complete, reliable, or current.

5. Refund & Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items within 30 days of delivery for a refund or exchange, provided the items are unused, in their original packaging with tags attached. Return shipping costs are the responsibility of the customer, unless the return is due to our error or a defective product.

Refunds will be processed to the original method of payment within 10-14 business days after we receive and inspect the returned item. Sale items and final clearance merchandise may be subject to different return conditions, which will be clearly marked at the time of purchase.

To initiate a return, please contact our customer service team at [email protected] with your order details.

6. Modifications to Terms

ArohaLuna reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of revised terms constitutes your acceptance of the changes.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.